Enterprise journey is a big trade. World enterprise journey spend is forecasted to succeed in 1.47 trillion U.S. {dollars} by 2026, in keeping with Statista. However what is that this cash being spent on?
While you consider enterprise journey price facilities, you may think reserving air journey, motels, eating places, and occasion venues. Nonetheless, that is simply the tip of the iceberg—there might also be important administration prices concerned in journey planning.
With inflation pushing up the price of journey, finance managers and journey managers are more and more in search of methods to comprehend price financial savings.
Many firms are selecting to spend money on automation options to modernize their enterprise journey packages. An efficient software program device can streamline the journey planning course of, saving money and time.
And that is the place journey procurement comes into play:
What’s enterprise journey procurement?
“Procurement” means sourcing and acquiring items and companies for a enterprise. Briefly, it means buying one thing an organization wants—from uncooked supplies to workplace provides, {hardware}, or software program.
The procurement course of entails:
- Understanding your organization’s necessities
- Understanding authorized or regulatory necessities
- Planning the acquisition
- Researching completely different suppliers
- Deciding on an possibility
- Managing budgeting and fee
Totally different stakeholders could also be answerable for enterprise journey procurement companies. Some firms have a devoted procurement supervisor. In different firms, the duty might fall to a journey supervisor, admin, finance supervisor, HR supervisor, or a mixture of those.
Journey procurement might contain reserving enterprise journeys and making journey preparations immediately, nevertheless it may additionally contain selecting a journey administration firm or software program device.
Journey reserving instruments make the enterprise journey planning course of lots simpler. They will help you get monetary savings via unique company journey reductions and versatile reserving choices. They’ll additionally make it easier to implement and administer journey insurance policies, manage bookings and expense stories multi functional place, and provide data-driven insights to optimize journey spend.
When procuring a journey reserving device to your group, make sure to take into account:
Firm journey wants
How typically do firm workforce members journey on enterprise? And what varieties of journeys are these—conferences, conferences, offsites, or relocations, for instance?
Relying in your firm’s wants, you could require several types of journey planning options. For instance, if your organization runs quite a lot of occasions or offsites, you’ll profit from an answer like TravelPerk Occasions. Utilizing the platform, you may make bookings, handle attendees, share itineraries, and talk modifications, multi functional place.
In case your vacationers typically want to alter or cancel their plans, search for an answer like TravelPerk’s FlexiPerk program. Pay a small charge on every journey, and you may make each journey refundable. Vacationers can cancel at any time up till two hours earlier than journey, and get 80% or extra of the journey price again.
And if you happen to typically have visitors becoming a member of your workers on enterprise journeys (like relations, spouses, purchasers, or companions), make certain your platform gives a visitor profile possibility. This fashion, admins can handle journey for these exterior people, or they are often given restricted entry to the platform with out seeing delicate firm data.
Person expertise and buyer help
When sourcing a journey administration platform or on-line reserving device, select an possibility that gives a contemporary person interface that vacationers might be snug with. This may encourage them to maintain utilizing the platform, whereas bettering the traveler expertise.
Alongside the identical strains, you’ll need to be sure the platform’s buyer help workforce is as much as scratch. They need to have the ability to provide buyer help within the languages you want for all vacationers, and will have excessive requirements for buyer care.
With TravelPerk, you’ll be able to obtain 24/7 in-app buyer help from actual people (not bots), with a 15-second response time.
Obligation of care
Quick, efficient buyer help can be important to satisfy your obligation of care and danger administration obligations. Vacationers ought to have the ability to simply attain somebody in case of an emergency. They need to even have entry to important journey data and danger notifications through the journey.
As well as, it’s best to have the ability to monitor the place they’re, so you’ll be able to act rapidly in the event that they need assistance and guarantee traveler security.
Stock
Your supplier ought to provide a enough stock with many choices for flights, automotive leases, and lodging. They need to additionally provide pricing that matches your wants and finances when reserving journey.
Be certain your reserving device’s stock contains the choices which are most necessary to your organization—like practice tickets in case your journey program contains quite a lot of home journeys, or airfares if you happen to typically guide worldwide journey.
Sustainability
If your organization is working in direction of company sustainability targets, your enterprise journey software program ought to make it easier to obtain them. Some reserving instruments provide carbon offsetting and reporting proper inside the platform (TravelPerk does this with the GreenPerk program.) This fashion, you may make positive your group is touring sustainably and assembly your emissions discount targets.
Information-driven insights
Attempt to discover a device that gives an analytics dashboard, so you’ll be able to perceive how, when, and the place individuals are touring. With entry to information on journey patterns, you’ll have the ability to:
- Discover and cut back inefficiencies
- Establish alternatives for price financial savings
- Make the journey expense administration and bookkeeping course of simpler
- Visualize developments and current them to stakeholders
Coverage compliance
Lastly, it’s useful to decide on a journey service that can automate journey coverage compliance. By automating approvals and including your journey insurance policies on to the platform, you’ll be able to guarantee compliance, whereas nonetheless giving vacationers the liberty to decide on their most popular reserving choices.
If you’re answerable for enterprise journey procurement and need to check out TravelPerk, guide a free demo for extra data and to see the software program in motion.
